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Shower Screen Frequently Asked Questions


Why are your prices so low, is it good quality?

At YSS we import a large range of premium A grade glass panels and have created over 400 packages at affordable prices for our customers. Our glass is manufactured in large quantities, which means the glass can be produced efficiently at low costs. The savings are passed down to our customers, without sacrificing on quality.


Do your screens comply with Australian Standards?

Yes, all our pre-made glass panels are stamped and certified with the Australian Standards. It is the same quality as glass made locally.


Do you provide trade prices?

If you're a builder or renovator, you can apply for a trade discount where we can offer you bonus loyalty discounts. The more you spend with us the greater your discount.


Should I plan for my shower screen before I build or renovate my bathroom?

Yes, planning your shower screen before you build or renovate your bathroom allows you to plan your bathroom designs to accommodate our shower screen standard packages and save on cost. Here are some tips on how you can lower the cost of your bathroom renovations


Can you supply custom-made?

Yes, we supply custom-made screens to suit your bathroom including cutting glass to suit the slope of your walls and floor.


Why is custom-made so expensive?

Custom-made screens are more expensive because it is a one-off special order, where the glass is produced locally. Whereas our standard pre-made packages are mass produced and imported in bulk and the savings are pass onto you.


How do I get a quote for a custom-made screen?

You can get a quote online, via email, or come to our showroom and speaking with one of our technicians. Here are some tips on how you can lower the cost of your custom-made screen


Can I cut your pre-made panels?

No, you cannot cut toughened glass. Do not attempt this because the glass will shatter.


Do you install shower screens?

YSS is a supply only company and we do not install. However, we have compiled a list of professional third party installers in Sydney you can use. If you have purchased our screens and would like a list, please let us know.


Do I need to remove my old screen screen before a measure?

If you are thinking of replacing an existing framed or semi-frameless shower screen with a custom made frameless panels, then you will need to have your existing shower screen removed before a final measure is done. This will allow the installer to perform an accurate measure of the slopes of the walls and floors so that the glass panel can be cut accordingly.

You may ask - Can you just measure the wall next to the old shower screen and take that measurement instead?
The answer is No.

In order to have frameless glass fit perfectly with minimal silicon gaps between the wall and panel, it needs to be precisely measured in the position where it will be fitted. The walls and floor area behind an existing aluminium frame can hide certain details that can not be ascertained until it is removed and when not taken into account can affect the installation of the shower screen.


Do my walls and floors need to be plumb?

Pre-made screens

It is best if your walls and floors are square with a tolerance of not more than 5mm out of square.

Custom-made screens

Custom-made panels can be cut to follow a sloped wall or floor, bellied, bowed or uneven walls.


Click here fore more infomation about plumb walls and floors


How do I stop my shower screen from leaking water?

Due to the nature of frameless shower screens or semi-frameless models, there will always be small gaps between and around door panels where water can leak. This is unavoidable as wherever there is a gap there is a potential for water to escape. There are a number of issues which could cause excessive water leakage, the two most common ones are:

1. Shower Head

  1. Changing the angle of the shower head can make a dramatic difference to the amount of water leakage, especially when the direction of water flow is pointed directly to the gaps. We have found that having a shower head pointed straight down is the most effective.
  2. Examine how the water deflect off your body when taking a shower. Again, changing the angle of the shower head can improve the amount of water leaking outside the shower.
  3. Does your shower head produce a high volumne of water? If so, reducing the amount of water flow could be your solution.
  4. Install plastic rubber shower screen water seal strips which will cover the gaps and help to reduce water leakage. This is not a foolproof solution, however it may reduce the amount of water that leaks out.

2. Drainage (e.g. water pooling on the floor as a puddle)

  1. Does your flooring have sufficient slope to allow the water to drain quickly? If it doesn't then consider reducing the water flow from your shower head.
  2. Does your drain have sufficient capacity to cope with a high volume of water in the shower? If not, consider reducing the water flow.
  3. Install a water bar which will create a dam to keep the water inside the shower area to allow drainage before the water spills over.


Do I need to use a support bar or a shelf?

No, these items are optional. Our frameless shower screens are structurally strong enough without them and is compliant with the Australian Standards. However, if you are looking for extra strength and stability, these products are design to provide just that.


Will your shower screens fit on a shower tray?

No, our shower screens are designed to sit directly onto tiled floors.


What are the Australian Standards?

At YSS, we take particular care to ensure that all our products are safe to use and that they comply with the Australian Standards. All our shower screen products adhere to the AS/NZS 1288 & AS/NZS 4667 standards and all our glass is stamped with the AS/NZS 2208 certificate.

AS/NZS 1288

States that frameless shower screens need to use Safety Glass, also known as Grade A safety glazing materials. It also specifies that safety glass may be used up to a maximum size for a specific thickness. This ensures that the application of glass stays within the designed stress limits of the safety glass. For example, a single panel of: 10mm thick safety glass may be used up to a maximum area of 6.0m², or 8mm thick safety glass may be used up to a maximum area of 4.5m², or 6mm thick safety glass may be used up to a maximum area of 3.0m².
Click here for more information

AS/NZS 4667

Due to toughening processes, glass can often deviate or bow from a horizontal plane. It also specifies that safety glass may be bowed to a maximum deflection for a specific thickness. For example, a single panel of: 10mm thick safety glass may be bowed up to 1mm for every 400mm, or 8mm thick safety glass may be bowed up to 1mm for every 400mm, or 6mm thick safety glass may be bowed up to 1mm for every 350mm.
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AS/NZS 2208

States that safety glass need to be hardened to a particular quality. Also that the safety glass produces desirable fracture characteristic, the glass must fragment into a minimum number of pieces per square inch to avoid any serious injury to a person in the event of an accident, otherwise you may receive some serious cuts. For example, safety glass must have a surface compression of NOT less than 68.94MPa, and edge compression of NOT less than 66.87MPa. As a comparison, normal float glass has a surface compression of less than 24.14MPa.