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Cancellation Policy

YSS Shower Screens understand that sometimes you may need to cancell your order have purchased from us. To assist you, we have set out our cancellation policy highlighting key points that you should know.
Cancellation Before Any Services Rendered

You are entitled to cancel your order without penalty before:

  • delivery, or
  • collection.

After any services rendered, you are subject to the Returns Policy.

Cancellation of Custom Shower Screen with Installation Service

You are entitled to cancel your order without penalty before any services rendered.

Cancellation of order after installer services rendered:

  • $175 (incl. GST) for cancellation after the measure services has been provided; or
  • a minimum charge of $130 (incl. GST) for cancellation after any other services provided, including but not limited to:
    • call out fees,
    • removal services,
    • disposal services,
    • floor membrane cutting services

You may not cancel your order after production of shower screen has commenced.

Cancellation of Custom Shower Screen as DIY Installation

You are entitled to cancel your order without penalty before any services rendered.

Cancellation of order after technical production drawings have been made, you will be charge a $55 (incl. GST) per shower screen drawing for services provided.

You may not cancel your order after production of shower screen has commenced.